Consistent love, consistent work ethic, consistent timeliness.
Consistency is all people want. It is an expectation of delivery.
“Show up on time. It is the basis of everything.” Anthony Bourdain
If we know you’re consistent in serving our needs, then we’ll subscribe to you. We’ll become fans, customers, etc. because we know we can depend on you again and again.
Starbucks is the most consistent decent cup of mediocre coffee. It’s always there despite our wishes to find something else for the sake of novelty.
Consistency ensures satisfaction. It doesn’t demand perfection, but the service needs to appear committed. If showing up and doing the work are prerequisites, the delivery is an emotional clincher.
