When was the last time the ATM machine gave you incorrect change?
When was the last time a student schooled the teacher?
When was the last time you saw someone using a dumb phone?
For the most part, outliers are rare. The world's largest samples fall into a center bell curve.
We believe in the consistencies that we see. But it all takes is one weird thing or strange occurrence to change our mind.
It appears that everyone uses Facebook and drinks Coke, until the normal distribution encounters a hiccup.