Faking Confidence

There's a big difference between competence and confidence. Someone who talks a lot is not necessarily competent. A big mouth rarely equates to skills.

All we really just want to know how competent someone is. Confidence is a distractor.

Competence is true confidence. Humility > Arrogance.

Listen to this week's HBR Podcast on “Confidence.”

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Try, Try, Try

Even if you don't care you still have to try.

Good work comes from making a noble effort despite disinterest or handicaps. Of course, passion increases the motivation to do good work. But people rarely do what their passionate about, mostly because they can't identify what their passion is in the first place.

Showing a little bit of care separates the professionals from the sloths. If you're willing to be part of the solution, not the problem, you'll be ready to achieve a lot when your time comes.

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Forward Thinking

Guessing the future is easier than writing it. Steve Job did both. He knew what people wanted and built it for them.

Most people are either one of the other: analyst/forecaster or developer. The analysts' information generally direct the developers what to do, mostly because the developers just want to do the work. They want to think in code. But you can't waste a developer's time building something outdated.

Research and development flock together, ideally as one, where forward thinking meets predictive doing.

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Hitting the spot…

occurs when top quality meets the perfect moment of demand. For instance, you may desire pizza for dinner. But if you eat Dominos instead of ordering from your preferred pizza joint, you'll just be semi-satisfied in the outcome. “It was ok/good enough.”

Fulfillment is a means to an end, to curb the hunger. But ‘hitting the spot' is an experience that one remembers. It does more than provide satisfaction; it creates happiness and enjoyment.

Still, nothing ‘hits the spot' like an awesome surprise. Having little or no expectation sets the stage for lasting memories. It turns out that the place you always thought was a whole in the hall made a hell of a slice. The second time will still hit the spot, but not as much as the first.

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