While cubicles were developed as the “action office,” they create an environment antithesis to work. Cubicles thwart collaboration.
Says Dilbert creator Scott Adams, ‘cubicles are like prisons.’
Most digital agencies and startups like Square have open offices that encourage human interaction, so-called watercooler chats.
Open spaces increase the chances of overhearing something important, which could clarify a miscommunication, save an email, or lead to the next great big idea. In theory, overcommunication should save employees from having to attend extra meetings.
Note that open spaces do come with their own invasiveness. Coders and editors can justify their use of noise-canceling headphones.
Human interaction is still vital to the workplace
You’ll get more from speaking with a co-worker for a few minutes than you will in an email thread. Serendipity is the name of the game.