Breaks in the Assembly Line

All it takes is one person or one thing to go wrong to mess up the flow of an assembly line.

The rest of the team has to call an audible and think and move fast on their feet while customers will keep piling in and ordering to the makers shuffle.

Chaos is a good test of composure. It’s too easy to take frustration out on other employees or even the customers in line. The only option is this: Keep the patience, be kind, and suck it up until the team can catch up again.

Mistakes are lessons in disguise. Now everyone should be better prepared to manage, if not thwart, the next disaster.


Opportunistic Myopia

Opportunities are everywhere, so you build up for them in preparation for the strike.

But in preparing for the ‘next thing’ you forget about right now, in this space and time.

How do you appreciate the present without getting obsessed with the future?

Self-service is obvious and ugly. It’s not all about you, it’s about the team you’re trying to help. The endeavor is a cohesive one rather than an individual one.

Sometimes great leadership requires selfishness. Someone’s got to lead the comeback or attempt that game-winning shot. But most of the time, your work requires that it help others too, and not just yourself.


Use Repetition to Reiterate What’s Important

In a world full of noise, repetition helps important messages sink in.

Business repetition is no different than training your dog or disciplining your kids.

People need to hear things again and again to get them to stick.

Once the lesson gets inculcated, the execution becomes more methodical, people are more productive team players.

The caveat, however, is to remain open to other ideas and opportunities that poke the team’s vision. That’s how the ongoing business gets tested.

Execution and results first, with time for ideation and creative thinking.