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Viewpoint: Could one man have shortened the Vietnam War?

Malcolm Gladwell digs up a Vietnam War story to highlight the importance of listening in removing detrimental bias:

Listening is hard because the more you listen, the more unsettling the world becomes. It's a lot easier just to place your hands over your ears and not listen at all.

Listen up. Face the music. Ignore bias for reality. Go with your gut and speak up when others are myopic.

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By Wells Baum

Wells Baum is a daily blogger who writes about Life & Arts. He's also the author of four books.

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