As some have noted, introverts are “geared to inspect,” while extraverts are “geared to respond.” Selling of any sort—whether traditional sales or non-sales selling—requires a delicate balance of inspecting and responding. Ambiverts can find that balance. They know when to speak up and when to shut up. Their wider repertoires allow them to achieve harmony with a broader range of people and a more varied set of circumstances. Ambiverts are the best movers because they’re the most skilledTo Sell Is Human by Daniel H. Pink
If you read Susan Cain's Quiet: The Power of Introverts in a World That Can't Stop Talking, you'd realize introversion is not a disease nor does it make poor leaders. The opposite is true. Introverts are often more sociable in intimate settings although they like to “recharge at parties,” with a preference on listening, thinking, and acting dutifully as well rather than
We perceive talkers as smarter than quiet types—even though grade-point averages and SAT and intelligence test scores reveal this perception to be inaccurate.Susain Cain, Quiet: The Power of Introverts in a World That Can't Stop Talking
There's even no use in separating the introvert versus the extrovert. Most people are ambiverts anyway, toggling between reservation and vocal expression the same way people vacillate between left and right brain hemispheres. The dual characteristics make us whole.
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There’s no good in being just an introvert or an extrovert. You have to be both in order to be successful.
An ambivert is someone who can think in silence and express themselves when needed. The ability to toggle between two different states of mind is like being able to dribble and shoot with both left and right hands. These skills make you more versatile.
You’re always going to lean one way more than the other. President Obama is an introvert in an extrovert’s position. He’s more inclined to sit and think in silence than talk on stage. But he knows that being social and establishing relationships is why he’s the President.
We’re all born with innate behaviors that lead to common misperceptions. The introvert may be shy but have the strongest will in the room. The extrovert may be loud and expressive but hiding many things inside. Both traits are nonetheless essential.
Extroverts are blindly overconfident and too assertive. Introverts can be scared and too quiet. It turns out both suck at sales.
Ambiverts, though, strike the right balance. They know when to speak up and when to shut up, when to inspect and when to respond, when to push and when to hold back.